Guiding Principles
These principles guide our work in order to best serve our clients, neighborhoods and community.
Commitment: We make commitments to care for our clients and then live up to them. We do what we say we are going to do every time.
Integrity: We believe in and practice the Golden Rule. In all of our dealings we strive to be friendly and courteous, as well as fair, honest, and compassionate.
Respect: We respect all individuals and believe those who are treated with respect and given responsibility always respond by giving their best.
Fun: Work is an important part of life, but we must laugh and have fun.
Stewardship: We manage the funders’ resources with vigilance to ensure we achieve the greatest possible return for their investment.
Sense of Urgency: We feel a sense of urgency on all matters related to our clients and the organization. We take ownership of problems and are always responsive. We are client-driven and have a sincere desire for our clients’ success.
Trust: We develop long-term relationships by earning the confidence of our clients, funders, partners and donors in the integrity, reliability and fairness of our organization.
Empathy: We strive to understand what is best for our clients and each other. It is essential in creating a compassionate, supportive environment.
Success: We clearly understand and commit to our mission and goals to help those people who need help. Success is measured not only in good outcomes, but in client satisfaction.
Servanthood: We commit to serve our clients and community. We are first and always servants sharing our time, our talents and our possessions.
Empowerment: We understand that only empowered people can reach their full potential. We, therefore, are empowered to take responsibility, implement change, and take credit for successes.
